Who are we
Company name: LayerFactory
Website: https://layerfactory.nl
Email address: info@layerfactory.nl
KVK-number: 99758474
Which personal data we collect and why
We collect and use your data exclusively for the following purposes:
- Processing your order: To deliver your products, we need your name, email address, delivery address, and payment details. Without this information, we cannot fulfill the agreement (your purchase).
- Customer account and login: If you create an account, we save your login details and order history. We do this for your convenience, so that you do not have to re-enter everything for your next order.
- Customer Service: If you send us an email with a question about a product or order, we use your data to answer your question.
With whom we share your data
We never sell your data to third parties. We only share your data with other trusted parties if this is necessary to provide our services or to comply with a legal obligation. We share data with the following parties:
- Payment provider: We use the WooPayments platform to process payments in our webshop. WooPayments processes your name, address, city, and payment details (such as your bank account or credit card number). WooPayments has taken appropriate technical and organizational measures to protect your personal data.
- Carriers: When you place an order with us, it is our responsibility to have your package delivered. We use the services of PostNL, DHL, and DPD for this purpose. It is therefore necessary for us to share your name, address, and city details with them.
- Hosting and Website: Our webshop is developed using WordPress and WooCommerce software. Data you enter on our website is stored on the servers of our hosting provider. https://www.mijndomein.nl.
Cookies
When you visit our login page, we store a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted as soon as you close your browser.
When you log in, we will set some cookies to store your login information and screen display preferences. Login cookies are valid for two days, and screen settings cookies for one year. If you select “Remember me,” your login will be saved for two weeks. As soon as you log out, the login cookies will be deleted.
In addition, WooCommerce uses functional cookies to remember the contents of your shopping cart while you browse the website. This is necessary for the functioning of the webshop.
How long we retain your data
We do not retain your data longer than strictly necessary.
- Administrative obligation: We are legally required by the Tax and Customs Administration to retain our records containing your invoice, payment, and order details.
- Customer accounts: We retain the personal data in your customer account (if you have created one) until you delete the account or until you request us to do so.
What rights you have over your data
You always have the right to view, correct, or delete your personal data. If you have an account on this site, you can view and modify most of the data yourself.
In addition, you can submit a request to us to receive an export file of the personal data we hold about you. You can also request that we delete all personal data we hold about you. Please note: this does not apply to data (such as invoices) that we are required to retain for administrative or legal purposes (such as the retention obligation of the Tax Authorities).
Send your request to info@layerfactory.nl. To ensure that the request was made by you, we may ask you to identify yourself. We will respond to your request as soon as possible, but no later than within four weeks.
Security of your data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, and unwanted disclosure. Our website uses a reliable SSL certificate (recognizable by the padlock in the address bar) to ensure that your personal data does not fall into the wrong hands.